Legal
Privacy notice
Version 1.2 · Effective 29 October 2026. Changed from 1.1: the controller is now Azote Trading Inc., which has taken over the Ryuzu Watches business, and the personal data held for it, from Drawing Pad LLC. Nothing else has changed.
Who is responsible
Azote Trading Inc. (株式会社Azote Trading), trading as Ryuzu Watches, of N&E BLD. 7F, 1-12-4 Ginza, Chuo-ku, Tokyo, Japan, is the controller of the personal data described here. Contact: support@ryuzuwatches.com.
What we collect
| Data | Why | Basis |
|---|---|---|
| Name, email, country, messaging handle | To reply to your enquiry and run the brief | Contract / your consent |
| The brief itself — watch, budget, condition preferences | To perform the search you asked for | Contract |
| Delivery address | To ship a purchased watch and complete export documents | Contract / legal obligation |
| Payment and, where required, identity documents | To take payment and keep the transaction records Japanese tax law requires | Legal obligation |
| Referral source, campaign parameters (utm, gclid), referring page | To understand which channels bring genuine enquiries | Legitimate interests |
| Server logs — IP address, user agent, time of request | Security and abuse prevention | Legitimate interests |
We do not ask for, and would rather not receive, any sensitive category of data. Please do not send us documents you were not asked for.
Cookies and analytics
This site uses Google Analytics 4 to understand which pages get read and to improve them. The site sets no cookies of its own, but Google Analytics stores cookies (_ga and similar) in your browser.
| Service | Provider | What is sent | Why |
|---|---|---|---|
| Google Analytics 4 | Google LLC (US) | A cookie identifier, the URL of the page viewed, the referring page, browser/OS/screen information, and an approximate location derived from your IP address | Understanding which pages are read, so they can be improved |
| Google Fonts | Google LLC (US) | IP address and user agent, as part of the request that fetches the font files | Displaying the site's typefaces |
No name, email address or other directly identifying information is sent to Google Analytics, and GA4 does not store raw IP addresses. Data reaches Google under its own privacy policy.
How to opt out
- Refuse cookies in your browser settings, or browse in a private window.
- Install Google's Analytics Opt-out Browser Add-on.
- Use any tracking blocker; the site works normally without analytics.
Web fonts are loaded from Google Fonts, which means your browser makes a request to fonts.googleapis.com and fonts.gstatic.com. To avoid that request entirely, the fonts can be self-hosted — see docs/seo-aeo-playbook.md.
Who we share it with
- Hosting — Xserver Inc., which hosts this site on servers in Japan. The enquiry form runs on that same server under our own control, so no third-party form service receives what you send.
- Couriers and customs — your name and address appear on shipping and export documents, as the law requires.
- Payment providers and our bank, to take and reconcile payment.
- Watchmakers and sellers — only what is necessary, and never your contact details unless you ask us to introduce you.
- Professional advisers and authorities, where we are legally obliged.
We do not sell personal data, and we do not share it for anyone else's marketing.
International transfer
We are in Japan, so if you are in the EEA, the UK or elsewhere your data is transferred to Japan. Japan holds a European Commission adequacy decision, which provides the legal basis for transfers from the EEA. Where a service provider is in another country, we rely on that provider's standard contractual clauses.
How long we keep it
- Enquiries that do not become briefs: 12 months, then deleted.
- Brief and transaction records: as long as Japanese tax law requires, currently up to 7 years after the transaction.
- Condition reports and photographs: retained as part of the transaction record, with identifying details removed if we use an image as an example.
- Newsletter subscriptions: until you unsubscribe.
Your rights
You can ask us to give you a copy of your data, correct it, delete it, restrict or object to our processing, or withdraw consent — including unsubscribing from any email at any time. Write to support@ryuzuwatches.com and we will respond within 30 days. If you are in the EEA or UK you may also complain to your supervisory authority; in Japan, to the Personal Information Protection Commission.
Security
Access to enquiry data is limited to the people who need it. The site is served over HTTPS. Payment card details are never handled by us: card payments, where offered, are processed by the payment provider directly.
Children
The service is not directed at children and we do not knowingly collect their data.
Changes
Material changes will be posted here with a new version number and effective date.
Last reviewed 29 October 2026.